Tertiary Education Loans Scheme (“TELS”) is a fund intended to provide finance to Fijian students who have qualified for higher education at approved institutions but are unable to support themselves financially.

The Scheme provides student’s zero or low interest loans to eligible Fijians to enable them access to higher education, in line with the Fijian Government’s vision of “Building a Smarter Fiji”.

No. Each of the Tertiary Education Loans Scheme has its own set of eligibility criteria. Only students who meet the respective category of TELS eligibility criteria are approved for TELS.

It is important to note that each Higher Education Institution has its own eligibility criteria and based on the criteria, they may make offers to students. While an offer letter is a mandatory document for TSLB Offer under any scheme, the applicants first need to meet the eligibility criteria as per Q&A’s 9 to 31 to qualify for TELS.

No. TELS is restricted to studies at an eligible program at any qualifying local higher education institution only.

Under no circumstances, TELS will be approved for any overseas studies. This applies to any regional campuses of an institution based in Fiji also.

No. All funding under TELS is strictly restricted to qualifications up to First Bachelor’s Degree locally only.

Under no circumstances any funding for Post Level Qualifications (Post-Graduate Certificate, Post –Graduate Diploma, Masters, PhD etc.) will be approved by TSLB.

No. Foundation Studies or bridging programs/courses are not funded under TELS.

• Unclassified Undergraduate Programs;
• Short Courses;
• Programs not attracting sufficient cross credits for the next level of studies in the same program category. E.g. from Diploma in Accounting to Bachelors in Accounting or Bachelor of Commerce with Accounting as a major This includes but is not limited to Pacific TAFE programs (Early Childhood program offered by Pacific TAFE is eligible for TELS funding);
• Franchise programs;
• Double Degrees;
• Professional Accreditation Courses e.g. FIA, CPA, CISCO etc.; and
• Program not registered/accredited with Fiji Higher Education Commission.

1. TELS for New Students
2. TELS for Existing Tertiary Students
3. TELS for Technical College of Fiji (Administered by Fiji National University)
4. TELS for Private Sector Employees
5. TELS for Public Sector Employees
6. TELS for Pilot Training
7. TELS Accommodation Support Scheme
8. TELS for Graduates Seeking to upgrade to MBBS
9. TELS for Students Completing Year 12 in 2017 or thereafter - FNU Engineering Programs Only.

i.      University of Fiji

ii.    Fiji National University

iii.   The University of the South Pacific

iv.   Corpus Christi Teachers College

v.    Fulton University College

vi.   Sangam Institute of Nursing

vii.  Centre for Applied Technology and Development

viii. Technical College of Fiji (Administered by Fiji National University)

ix.   Pacific Flying School-Pilot Training

x.    Advanced Aviation Training-Pilot Training

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Must have either completed Year 13 in 2011 or any year thereafter locally and scored a minimum of 200/400 in the Fiji Year 13 Examination / Fiji Seventh Form Examination (FSFE) or it’s equivalence as determined by the Board or completed full Foundation Studies with a GPA of 2.0 or above; and
4. Must have an offer letter from a local TELS qualifying student in an eligible program.

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Must have either enrolled for any TELS eligible higher education program in years before 2014 and wish to apply for financial assistance to complete their program of study. Students must have shown satisfactory progress (GPA above 2.0) in the previous year (s); or
4. Must be have an existing higher education award qualification and is seeking to upgrade his/her qualification up to the first Bachelor’s degree. However, the upgrade must be in the same area of study as the existing qualification;
5. Must either have an offer letter from a local TELS qualifying student in an eligible program or submit full academic transcript for al courses/units completed prior to the application for TELS.

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Must be of the age 15 years of above at the time of application;
4. Must be accepted into any of the programs (other than short courses) offered by Technical College of Fiji.

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Applicant must be in employment at the time of application and remain in employment during the course of studies (Leave with/Without Pay letter from the employer is acceptable),
4. Applicant must not be earning a gross income of more than $25,000 per annum;
5. Applicant must be seeking to attain an academic qualification (first higher education qualification) or upgrade an existing qualification (in the same area of studies) at an eligible institution either as a part-time or full-time student; and
6. Applicant must submit to TSLB current and past employment contacts (3 most recent), recent pays lip and FNPF statement showing the last three contributions by the current/former employer(s).

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Applicant must be in employment at the time of application and remain in employment during the course of studies (Leave with/Without Pay letter from the employer is acceptable),
4. Applicant must be seeking to attain an academic qualification (first higher education qualification) or upgrade an existing qualification (in the same area of studies) at an eligible institution either as a part-time or full-time student; and
5. Applicant must submit to TSLB current and past employment contacts (3 most recent), recent pay slips and FNPF statement showing the last three contributions by the current/former employer(s).

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Must be enrolled in either in Year 13/Full Foundation studies or such Equivalent Studies as determined by the Board at the time of applying for NTS. That is in the year before the award year;
4. Must not be an Existing Pilot Training student.
5. Must have an offer letter either from either Pacific Flying School or Advanced Aviation Training Ltd.

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Must have successfully completed Fiji Year 12 (Fiji School Leavening Certificate Examination) in 2017 or any year thereafter locally and scored a minimum of 200/400 in the; and
4. Must have an offer letter from Fiji National University for an approved/eligible engineering program.

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Must have a relevant undergraduate degree qualification which is accepted as an entry qualification into the MBBS program by the Higher Education Institutions;
4. Must not be under any existing scholarship or loans bond. This is extended to donor funded scholarships as well; and
5. Must have an offer letter for MBBS from an eligible local higher education institution.

TELS Accommodation Support Scheme is the loan facility available for tertiary, vocational and technical eligible higher education institution students to meet other expenses such as accommodation and meals, bus fare and incidental & stationary.  This scheme does not cover tuition and general services fees etc.

1. Must be a Fijian Citizen;
2. Must be an ordinarily resident in Fiji for at least three years before the loan commencement date;
3. Must have a combined parental/guardian annual gross income of less than FJD$50,000; and
4. Must satisfy the various allowance eligibility as per the “Study Where You Live (Zoning) Policy.

1. Hostel Fees with or without meals to a maximum of $2565/semester, $2138/trimester or $1140 per quarter.
2. Rent- $250 per month.
3. Bus Fare- $30/week;
4. Food expenses- $50/week; and
5. Incidental and Stationary allowance- $1000/annum. For Technical College of Fiji students, the maximum incidental allowance is $150/term(Quarter).

The best way to apply for this scheme is to apply for the same with whichever TELS scheme that you are applying for tuition. For example, if you are applying for TELS for New Students, combine this with TELS for Accommodation Support scheme.

What you need to do is in Step 3 of the TSLB Online Application System, where it requires you to select the scheme applying for, Select the second option “TELS TUITION AND ACCOMODATION SUPPORT SCHEME”.

By selecting “TELS Tuition and Accommodation Support Scheme” you will apply for both, Tuition and Allowances.

Yes. You can apply for TELS for Accommodation Support Scheme only if you can manage your tuition and other fees and charges either privately or some other form of funding. However, you must be enrolled for an eligible program and courses/units at a qualifying local higher education institution.

To apply for TELS Accommodation Support Scheme only, you need to select “Accommodation Support Scheme” in Step 1 of TSLB Online Application System.

1. On your landing/profile page, Select the third Option “Reject ad Request for Different Choice”;
2. Once you have clicked on this option, fill the requirements and upload mandatory documents;
3. Once you have completed the requirements, click “Save Alternative Choice”.
4. Your application will then be pushed back to the processing stage and once processed you can download your new TSLB offer letter and bond form. This may take 2-3 weeks as other new applications in the que will be priority over the applications marked as “Reprocessing”

Yes. You can apply for the allowances after receipt of your TELS Confirmation Letter. However, all applications after the confirmation letter will be processed for the following academic term. For example, if you applied for tuition only for Semester 1, 2021 and have received confirmation letter for tuition only and the decide to apply for allowances, you will be paid allowances (if eligible) from Semester 2, 2021 only. You will miss out on allowance payment for semester 1.

You can apply using Form TSLB 04.

Strictly No: Allowances eligibility is restricted to full time students only.

You can only apply for allowances if you are enrolled as a full time student, on full academic load and are on leave without pay.

In some cases, and at the discretion of TSLB, students enrolled a full time student, on full academic load and are on annual earning of less than $25,000.00 may be considered for allowances.

No: TELS allowances are retracted for the benefit of the students only and does not extend to the families.

In case you cannot find any program/institution of your preference in the drop down menu on TSLB Online application portal, it means that the program/instruction is NOT an eligible program/institution for TELS funding.

You may choose to select another program which is in the drop down menu.

1. On your landing/profile page, Select the third Option “Reject ad Request for Different Choice”;
2. Once you have clicked on this option, fill the requirements and upload mandatory documents;
3. Once you have completed the requirements, click “Save Alternative Choice”.
4. Your application will then be pushed back to the processing stage and once processed you can download your new TSLB offer letter and bond form. This may take 2-3 weeks as other new applications in the que will be priority over the applications marked as “Reprocessing”.

1. Non-Medical Students and Medical Students not on annualized program

• These are students who are enrolled who have been awarded in programs other than “Medical and Health” or for programs within the “Medical and Health” which are assessed and graded on a term by term basis instead of on an annualized basis.
• Students falling in this category are eligible to apply for change in either the major/minor/program and institution provided the request is made in writing to TSLB before the second year of the award. That is, you can request for the change either after one or two terms of studies under the award.
• No request for change will be considered after more than 2 terms of studies under TELS.

2. Medical Students on Annualized assessed programs

• These are students who have been given the Loans scheme in the “Medical and Health” category and the courses that they are enrolled in are not graded at the end of each academic term but at the end of the annual academic year. E.g. MBBS program.
• Students falling in this category are eligible to apply for change in either the major/minor/program and institution provided the request is made in writing to TSLB before they commence the third year of the award. That is, you can request for the change either after year 1 or year 2 studies under the award.
• No request for change will be considered after more than 2 years of studies.

This means that after the award confirmation letter has been issued, you can apply for either the program/major/minor/institution only once during the entire award period.  In cases where you have been approved for a change in either the program, /major/minor or institution, you can no longer apply for any further changes. 

As an example, if you applied for and got the major approved once, you cannot further apply for any more changes to either the program/major/minor or institution.

• Full academic transcript of current program.
• Offer letter for new program/major/minor or institution.
• Cross Credit document for new program/major/minor or institution.
• Program structure for the new program/major(s)/minor or institution.
• Request letter stating the reasons for the change requested.

• Suppose student A studies at Institution XYX for Semester 1, 2020.
• The required academic load for a Semester is 4 courses.
• Student A enrolls in 3 courses only and none are repeat/foundation courses.
• Student A’s Load Factor for the Semester will be calculated as follows:

• Academic Load Factor = No: Courses enrolled/Required Academic Load

• Repeat courses failed before 1 August 2017 under any Fijian Government Scheme;
• More than one repeat course(s) per annum for courses failed after 1August 2017;
• Foundation courses which are not part of the student’s TSLB approved program; and
• Any courses which are not part of the TSLB approved program e.g. Free Courses offered by HEI’s (e.g. UU100 A at USP), Professional Accreditation courses e.g. FIA Courses).

1. The categories of allowances and the rate of allowances that you applied for;
2. The categories of allowances and the rate of allowances approved by TSLB;
3. Your load factor for each academic term;
4. The number of weeks for which the allowances is paid for each academic term; and
5. The bus fare allowance is also dependent on the amount of unutilized bus fare allowance on the last day of final examinations from the previous academic term.

1. Visit any E-Transport Top-Up Agent/Vodafone Fiji outlet with your E-Ticket card to redeem your bus fare allowance.
2. Inform the Agent representative that you have received TSLB travel allowance which you need to be redeemed to your card.
3. The agent will press the “redeem” on option on the POS and you would be asked to tap and hold your card for few seconds to get the balance written on your card.
4. Once, the balance is transferred, you will receive a paper receipt that will advise you of the amount of allowance received from the TSLB and your new balance on the card.
5. You are now good to use the card on the buses.  Happy Ride!!

1. Visit a Vodafone outlet nearest to you.
2. Report to Vodafone staff that your card is lost.
3. Vodafone staff will issue you with a replacement card (Check with the Vodafone on the cost of the replacement card).
4. After few days Vodafone will transfer the credit balance (if any) to your new card.
5. Fill Form TSLB 04 and submit your new E-Ticket card number to TSLB for your financial records to be updated and disbursement of all future bus fare allowance by TSLB.

1. Fill TSLB Form 04 with all the required details and the new E-Ticket card number and hand deliver to the TSLB Office nearest to you. TSLB will not accept and process any forms submitted email or fax.
2. TSLB staff will amend your record on TSLB system and provide you with an approved copy of your application.
3. Your new E-Ticket card number will be submitted to Vodafone for the transfer of your balance from your old/lost card to new number.
4. You will then need to visit any e-Transport Top-Up Agent/Vodafone Fiji outlet with your E-Ticket card to redeem your bus fare allowance.

1. The M-Paisa number that you have submitted to TSLB is registered under your name and is always kept active. The number needs to remain active as you will receive SMS notification as soon as allowance is disbursed to your m-paisa account; or
2. The bank account details that you have submitted to TSLB is registered under your name and is always kept active. The account must remain active throughout the duration of your studies.

1. TSLB will still process and pay your allowances in this account as the number was submitted by you and TSLB will take no responsibility for the error or omission;
2. The funds will be transferred to someone’s account as per your nominations;
3. You will then need to contact the account holder on your own and request/him or her to transfer the funds to you. TSLB will not involve itself in any discussion or negotiations with the account holder.
4. In case the account holder refuses to transfer the funds to you, you will need to take appropriate action against the person.
5. TSLB will not process and pay another batch of allowance to you as reimbursement of the allowances paid to another person’s account which was provided to TSLB by you. However, the same will be added to your student account statement and recovered from you.
6. You will need to fill Form TSLB 04 and submit to TSLB for updating your finance records and processing of all future allowances.

1. TSLB will still process and pay your allowances in this account as the number was submitted by you and TSLB will take no responsibility for the error or omission;
2. The funds may either be returned to TSLB account or remain in the bank or m-paisa trust account. As such TSLB may or may not be aware that your allowances have been returned to TSLB account.
3.  In case TSLB is made aware of your allowances being returned to TSLB, we will contact you to fill Form TSLB 04 and submit to TSLB with your correct account details.
4. Once you have submitted the correct account details and only after the allowances have been returned to TSLB, your allowance will be re-processed and deposited to your correct account.
5. All fees and charges incurred by TSLB for the returns and re-processing will be deducted from your allowances before payments is made to you. This will also be added your account statement as well.
6. The whole process of re-processing the allowances may take between 4-6 weeks and TSLB takes no responsibility for the delay in receipt of your re-processed allowances.
7. In case TSLB is not made aware of your returns, you will fail to receive the allowances unless you flag the matter to TSLB. Once you flag the matter, TSLB will contact Vodafone or your nominated bank and seek clarification and if the funds are still sitting in their account, a request to transfer the funds to TSLB account will be sent.
8. After the allowance is refunded/rolled back to TSLB account, the same will be processed and paid to you within 4-6 weeks.

1. Full Academic Transcript;
2. Program Audit Certificate;
3. Program Outline for the remaining courses/units (Year and Term in which these will be offered, and how you plan to complete); and
4. Letter explaining the reason(s) for not completing the program within the sponsored duration, along with any evidences such as medical certificates/letter from university.

1. Change in either the program/major/minor or institution granted by TSLB;
2. Medical grounds backed up with medical reports acceptable to TSLB;
3. Delays caused by natural disasters or any other pandemic;
4. Bereavement for an immediate family member; and
5. Deployment for national duties

1. He/She had enrolled for full academic load during the term for which extension had already been granted;
2. Have achieved a 100% pass rate during the initial extension period; and
3.  The term for which the second and final extension is sought is your graduating term meaning you will complete your studies in this second term of extension.

Whether or not any allowances will be approved during any period of extension will depend on the balance of any eligible allowances after the completion of the initial award duration.

As an example, if you are on maximum rate of allowances for food, bus fare, incidental and rent students on semester basis, the maximum payable allowance per term is $3635 for Semester 1 and $3065 for Semester 2.  This amounts to $7600 per annum.  In case a student is enrolled for a three-year program and TELS confirmation letter states that the award is for 3 years, this means that the student is entitled to a maximum allowance of $20,100 ($7600/annum * 3 years) in three years.

So if the student has already been paid $20,100 in 3 years, then he/she may not be entitled to any further allowances but Tuition only. However, let’s say that in 3 years, the student was only paid $19,000 by TSLB, then allowance of $1,100.00 may be paid during the period of extension.

However, no new allowances will be approved during any period of extension.

1. Fails to meet the required pass, which is a minimum of 50% in first term, minimum of 75% in second term and 100% thereafter per academic term;
2. Fails to maintain and take full academic load as per the enrollment/registration criteria of the Higher Education Institute of your choice for each academic term within the duration of the program,
3. Fails to meet the minimum attendance required by the Higher Education Institutions for the sponsored program;
4. Is academically suspended/terminated by the Higher Education Institute;
5. Abandons his/her studies;
6. Is deregistered for any reason including disciplinary action instituted by the Higher Education Institute;
7. Changes his/her programme/majors/minor/institution without the prior written approval of TSLB;
8. Is convicted for any offence during the duration of the award;
9. Provides false and misleading information to TSLB with the objective of gaining financial advantages;
10. Fails to follow TSLB’s grievance resolution mechanism in airing any concerns/complaints or grievances;
11. Engages in any conduct during the period of sponsorship that brings disrepute to TSLB or the Fijian Government; and
12. Is required to repeat consecutively a term/years’ work in order to complete your programme.

1. Only for one course per annum; and
2. Only for one course per annum for courses failed after 1 August 2017.

1. If you applied for and were granted special consideration (or if other extenuating circumstances apply), and this was approved by TSLB, no action will be taken and you will receive your TELS payment as per usual;
2. You will be notified in writing by TSLB that your performance is under review and that you are on probation. You will be paid whilst you are on probation;
3. Should you meet the required minimum pass rate in the term you are on probation, the probation status will be removed in the following term and you will be paid.
4. Should you fail to meet the required minimum pass rate in the term on probation, the scheme will be suspended for the following term. You will not receive payments while on suspension.
5. Should you meet the required minimum pass rate in the term on suspension, the scheme will be reinstated for the following term and payments will resume? No retrospective payments will be made for the period of suspension.
6. Should you fail to meet the required minimum pass rate in the term on suspension, the scheme will be terminated and no further payments may be made.

1. Duly completed form IRS458 available on www.tslb.com.fj or www.frcs.org.fj.
2. Request letter addressed to CEO of FRCS.
3. Letter from TSLB to confirm outstanding loan or bond service amount.
4. Guarantee of Bond (Overseas Travel) Form – TSLB 11.
5. Guarantor’s TIN letters or photocopy of FRCS/FNPF Joint Card.
6. Guarantor’s recent pay slip or Bank Statements
7. For students in employment, a letter from the employer must be submitted.
8. Copy of the return air ticket with the travel itinerary.
9. Copy of the Passport.
10. Visa details.
11. The student may be required to pay a certain percentage of the dues to the Fijian government.
12. FRCS reserves the right to impose any other conditions.

1. Above Degree level qualification. That is post graduate qualification;
2. Another qualification at the same level. E.g. a person with a Diploma level qualification wishing to enroll for another Diploma level qualification;
3. Those wishing to teaching training qualification after completing a plain degree qualifications such as Bachelor of Arts, Bachelor of Commerce, Bachelor of Science etc. Such courses include Graduate Certificate/Diploma in Education etc.; and
4. Professional accreditation courses such as FIA, CPA, CISCO etc. after or while doing a Degree program.

After graduation, and getting into employment, you will have to repay the Fijian Government the actual amount paid for your tuition and allowances, together with any interest accrued at the rate of 20% of your Gross Income per annum. The total amount that you need to repay depends on how quickly you pay your debt and the amount of discount you get under the TELS Accelerated Repayment Incentive. Refer to Q&A No. 38 for full information on TELS Accelerated Repayment Incentive.

Remember it is your responsibility to notify FRCS about your employment details and start repaying your debt.

You will not be allowed to leave the country without the FRCS Travel clearance unless your determined debt is fully repaid and bond clearance letter issued.

Application opening and closing date will be published in the local media, TSLB website and official social media after the budget announcement each year. This will normally be in July of each year.

Application closing date will strictly be 31 December of each year. TSLB will not receive or consider any late application for TELS under any circumstances.

1. Scan and get all the required documents ready before starting the process of applying online in the pdf, png, or jpg format.
2. Visit www.tslb.com.fj and register for TSLB online application. Applicants cannot apply online unless registered first.
3. Once registered fill the appropriate information.
4. Upload all the required documents.
5. Submit the online application.

Yes: You can and must to apply before 31^st December each year even if you do not have Year 13 results or the offer letter from the institution or both. TSLB online application system is designed in such a way that you can apply with these essential documents and upload the same even after the closing date.

So you need to ensure that you have applied and completed all aspects of the application, except Year 13 results and offer letters before the application closing date.

Your application will only be processed after you have uploaded the Year 13 results and offer letter from the institutions. However, you will not miss out on the award if you have met the qualifying criteria and uploaded these 2 essential documents before the last day of application processing.

You need to log into TSLB website www.tslb.com.fj for TELS application processing opening and closing date for each year.

No: You must never attach your provisional offer letter with your TSLB application. In case you do this, your offer letter will be removed, your application moved to incomplete state or even totally rejected by TSLB.

You will be notified on the outcome of your application in January of the new year. The notification will be sent to the email address that you used to register and apply for the scholarship.

You must also login into your TSLB account on TSLB website www.tslb.com.fj and check on your application status on your home/landing page. In case your application was successful, your application status will change from “Processing” to “Approved” and you will be given the option to download your “TELS Offer Letter” and “Bond Form”.

In case you were not successful with the application, your application status will change Processing” to “Rejected” on your home/landing page.

1. Offer letter- read and initial all pages on the bottom right hand corner.  Then enter your details and sign off on the last page of the letter and get the same witnessed and Scan and save the whole document (all pages). The offer letter can be witnessed by anyone elder than you who can read and understand English.
2. Bond Form – fill and sign only pages and 1 and 3 only. Do not fill anything on Schedules 1 and 2 of the bond form.

You must sign and scan every page of the bond form and offer letter and upload on your landing/home page on TSLB website www.tslb.com.fj within 7 days from the date shown on your offer letter.

In case you fail to sign and upload the bond form and offer within 7 days from the date of offer, your application will be rejected and you will be required to re-apply when application opens for the following term. You will miss out on the financial assistance for the term for which you initially applied. 

1. TSLB issues the successful applicants provisional offer letter and bond form;
2. Successful applicants to complete the bond form and offer letter, sign the required pages , scan the entire documents, upload on their landing/home page on TSLB website www.tslb.com.fj
3. TSLB staff assess the bond form and offer letter.
4. TSLB issues the award confirmation letter;
5. TSLB sends the tagging list (list of TELS sponsored students to the institutions);
6. Higher Education Institutions send the enrollment report to TSLB;
7. Based on the enrollment report received, TSLB staff process and pay your allowances;
8. Higher Education Institutions bill TSLB for your tuition, hostel and general service fees;
9. TSLB processes and pays your tuition, hostel and general service fees.

1. Program Completion Letter from the Higher Education Institution; and
2. Complete Academic Transcript and Certificate upon Graduation.

You must immediately contact the TSLB Student Counsellor on email address counselor@tslb.com.fj to arrange for an appointment to meet and discuss your issue. This will help TSLB understand your issue and suggest ways to overcome the same.

Remember leaving it too late or making an attempt to explain your reason(s) for poor academic performance after the final examinations will not help you as the same will not be considered by TSLB.

TSLB prefers early intervention on matters affecting a student’s welfare and academic performance and as such you must contact TSLB Student Counsellor immediately for any issue affecting your academic performance.

1. Medical ground- supported by medical report (not sick sheets for few days only) by a registered medical practitioner;
2. Military/Security deployment;
3. National duties;
4. Death in immediate family (spouse, children, parents living with the students, siblings only); or
5. any other reason(s) as deemed appropriate to TSLB.

The following is relevant in relation to your TELS due suspension or termination from the program of studies by your institution:

1. Suspension/Academic Exclusion- your TELS also gets suspended by TSLB without notice to you. During the period of suspension, you cannot change your program/major/minor or institution nor can you apply for another category of TELS. However, if the suspension exceeds one year, then your TELS will be terminated by TSLB.
2. Termination- termination by institution will result in automatic termination of your TELS by TSLB without any notice. You cannot apply for change of your program/major/minor or institution once your award is terminated. Upon termination, recoveries action by FRCS will commence. You cannot apply for another category of TELS or any other Schemes administered by TSLB unless you have full paid off your debt under existing TELS and produce a bond clearance letter from FRCS.

1. Letter from the Course Coordinator/HEI which clearly highlights the academic progress till the point of planned withdrawal. The letter must include the course work marks/grades;
2. Medical Report indicating that the awardee is not able to continue with the studies if the planned withdrawal is on medical grounds; and
3. Any additional documents which TSLB may request on a case by case basis.

1. Changes in the number of courses/units in the enrollment report largely attributed to students either adding or dropping courses after the receipt on initial enrollment reports;
2. Incorrect classification of courses/units in the enrollment in terms of first attempt courses, eligible repeat courses, subsequent repeat courses etc.;
3. Incorrect courses being tagged by HEI’s in contradiction to TSLB’s terms and conditions of tagging;
4. Change in program/major/minor/institution by students or HEI’s without prior written approval from TSLB.

1. For Tuition, the institution will immediately be asked to un-tag the student from the ineligible course(s)/unit(s) and if any fees have already been paid to be reimbursed to TSLB and the student be billed privately for such course(s)/unit(s).
2. For allowances, instructions will be issued to the bank to put a hold to the allowances not yet withdrawn and only on TSLB’s instruction the funds to be released. Students will immediately be contacted to reimburse the excess allowance to TSLB by depositing the same in the official TSLB Scheme account. TSLB may also contact the institution and request that the students account be placed on TSLB hold.
3. Where the excess allowance payment cannot be recovered in a particular term, the recoveries will be initiated in the following academic term. That is any unrecovered excess allowances from the previous term will be deducted from the following term(s) allowances unless the full amount is recovered.
4. In case any excess payment cannot be recovered and the student has completed his/her studies, all excess payment will be added to your outstanding loan and recovered under the normal TELS recoveries process and criteria.

1. Visit FRCS website www.frcs.org.fj.
2. Click on Our Portals and select “StudentInfo”.
3. Click on Register and enter your TIN Number, valid email address, Expiry Date for Joint Card and create your Password.
4. Click on Register and an email notification will be sent to your email.
5. Follow the link in email to activate your account by entering your TIN number and password created while registering.
6. Every time you wish to view your payment details, use your TIN Number and Password to login.

1. All new applications MUST be made using the TSLB Online Application Portal available on www.tslb.com.fj. Full information about the schemes, the eligibility criteria and required documents are available on our website. For any queries on the online application email on it@tslb.com.fj
2. For all queries on allowances, tuition, tagging and any other general enquiries, students must use the TSLB Online Chat Services on TSLB website www.tslb.com.fj from Mondays to Fridays from 8. 00a.m to 5.00p.m.
3. For all other general queries and enquiries after 5. 00p.m from Mondays to Fridays and in the week ends, including Public Holidays, students/all other Fijians must email on enquiries@tslb.com.fj and we will respond on the next working day.
4. For all account statements, email on accounts@tslb.com.fj